Privacy Policy

1. Who we are

SEO Pro Team LLC (“SEO Pro Team”, “we”, “us”) is a company organized in the State of Georgia, USA. Our address is 228 Morrow Rd, Forest Park, GA 30297, USA. For privacy questions or requests, contact support@seoproteam.com.

2. What this policy covers

This policy covers seoproteam.com and the services we sell through it. It explains what personal information we collect, why we use it, who we share it with and what choices you have.

3. Information we collect

• Information you give us. When you request a Free SEO Snapshot, contact us or place an order, we collect your name, email address, phone number (if you give it), company name, website address, billing address, project details, preferred dates and times, and anything you write in a message.
• Information about your order. The items you buy, prices, order reference and invoice details.
• Payment information. Checkout runs in test payment mode. We do not collect, receive or store card numbers. If we turn on a live payment provider, that provider will handle card data under its own policy, and we will update this page before we do.
• Information collected automatically. With your permission, Google Analytics 4 collects data such as pages viewed, approximate location, device and browser type, referring page and how you interact with the site. Without your permission, it does not run. Our servers also keep basic technical logs, such as IP address and request time, for security.
• Browser storage. We store your cart and your cookie choice in your browser so the site works. See the Cookie Policy.

4. How we use information

• To reply to your Snapshot request or message.
• To process, invoice and deliver your order and to give support.
• To schedule and run strategy calls and projects.
• To keep the site secure and prevent spam and misuse (for example with a hidden form field and rate limits).
• To understand which pages are useful and improve the site, if you allow analytics.
• To meet legal, tax and accounting obligations.

We send marketing emails only if you ask us to. Each one has an unsubscribe link, in line with the CAN-SPAM Act.

5. Legal bases (for visitors in the EU, EEA and UK)

We rely on: performance of a contract (to deliver what you order), legitimate interests (to run and secure the site and answer enquiries), consent (for analytics and any marketing) and legal obligation (for accounting and tax records). You can withdraw consent at any time.

6. Who we share information with

We do not sell personal information, and we do not share it for cross-context behavioral advertising. We share information only with:

• Service providers that help us run the site and our business, such as web hosting, email delivery, invoicing and accounting. They may use the information only to provide those services to us.
• Google, if you allow Google Analytics.
• Authorities, advisers or a buyer of the business, when the law requires it or a legitimate business transaction takes place.

7. How long we keep it

• Snapshot requests and enquiries: up to 24 months.
• Order and invoice records: up to 7 years, for tax and accounting.
• Analytics data: according to the retention setting we choose in Google Analytics, no longer than 14 months.
• Server logs: up to 90 days.

8. Cookies and similar technologies

We use essential browser storage and, with your consent, Google Analytics. See the Cookie Policy for details and to change your choice.

9. Your choices and rights

You may ask us to tell you what we hold about you, correct it, delete it or give you a copy. Email support@seoproteam.com. We respond within 30 days. We will not treat you differently for using these rights.

10. US state privacy rights (California and others)

Residents of California, Virginia, Colorado, Connecticut, Utah and other states with privacy laws may have the right to know and access personal information, correct or delete it, and opt out of its sale, sharing for targeted advertising or profiling. We do not sell personal information or share it for targeted advertising. In the past 12 months we have collected the categories described in section 3 for the purposes in section 4. To make a request, email support@seoproteam.com with “Privacy request” in the subject. We may need to verify your identity. You may use an authorized agent.

11. Visitors in the EU, EEA and UK

We are based in the US and process information there. If you are in the EU, EEA or UK, you also have the right to object to or restrict processing, to data portability and to complain to your local data protection authority. Where we transfer personal information out of your country, we use appropriate safeguards, such as standard contractual clauses.

12. Security

We use HTTPS, limit who can see the information and keep forms protected against abuse. No system is perfectly secure, and we cannot guarantee absolute security.

13. Children

The site is for businesses and is not directed to children under 13. We do not knowingly collect their information. If you think we have, contact us and we will delete it.

14. Links to other sites

Our site may link to other sites, such as Google Maps. They have their own privacy practices, and we are not responsible for them.

15. Changes to this policy

If we change this policy, we will post the new version here and update the date at the top. If a change is significant, we will say so on the site.

16. Contact us

SEO Pro Team LLC, 228 Morrow Rd, Forest Park, GA 30297, USA. Email: support@seoproteam.com. Phone: (505) 644-8346, Mon–Fri 9:00–18:00 ET.